How Do We Work?

 

No business is the same. And no accountancy solution can be a perfect fit straight from the shelf. That’s why Netcom take great care to make sure that our solution fits your business, not the other way around.

 

To make sure everything runs smoothly, Netcom deploys Access Consultants Project Management Technology.

 

We get to know you and your business.

Before we do anything we carefully analyse your current business activities and future business needs - we talk to you and use our own real-world accountancy experience to understand just what your objectives are and how to achieve them. Within time and within budget.

 

We set objectives, and make a plan.

We’ll formally agree objectives with you - and demonstrate precisely how we’ll meet every objective and every milestone. And we’ll design an implementation plan - the blueprint for your installation.

 

We examine your processes ... in detail.

We do the detail work, mapping current business processes, incorporating any desired improvements and making concrete suggestions. These then form our system design document – a precise description of how everything will perform.

 

We build your system to your requirements

Starting with a pilot database, and using real data from your business, we start the process of tailoring everything to your specifications - from individual reports to personalised screens.

 

We train your team

And bring your own project team up to speed, making sure you’re familiar with how everything works, the terminology that’s used and the overall architecture. Any specialised training, for individual business processes, we’ll carry out later.

 

We install relevant system

The base software is installed and we continue to fine-tune. We’ll create a demonstration database (using real data from your own business if possible) and test and re-test our back-up procedures. All in anticipation of going live.

 

We pilot and configure

Your project team pilots the software within your own business, carrying out typical transactions, and using the results to refine the business processes and documents we’ve agreed. Your reports are fine-tuned, final adjustments made and the system prepared for day-to-day operation.

 

We train and mentor

For any system to be used to its full potential, user confidence and acceptance is key. So we train your staff, individually or in a lecture environment, and produce a full set of procedures for your reference.

 

We prepare to launch

We import the data from your legacy systems into your new Access solution, using routines that ensure everything is as seamless and secure as possible. Then just before going live, you test the system we’ve built - ensuring it meets every expectation.

 

You go’ live’

As you switch over from your old system we’re there to make certain that live operation goes without a hitch - and without the need to run old systems in parallel. Then we formally hand over to you, and your team.

 

We review and we respond

The more you use the system, the more you’ll realise what it’s capable of. So after a few weeks, we’ll undertake a formal comprehensive review, getting feedback from your users and your project team. And if adjustments are needed, or additional modules and services required, we’ll agree the changes with you.